Henderson Commercial Services

Consultancy

Specialist commercial and project support on major infrastructure projects. Applied where it is needed, in the form that best serves the project.

Specialist commercial support, grounded in project reality

Henderson Commercial Services provides specialist commercial and project support to major infrastructure projects. Services are delivered by practitioners with direct experience of complex projects across the UK — not as a process-driven consultancy, but as engaged professionals who understand the difference between what the contract says and what actually happens on site.

Depending on the nature and scale of the engagement, services may be delivered directly or through established delivery partners. If a prospective client wants to engage Henderson Commercial Services, the delivery arrangement can be discussed during the engagement process rather than being predetermined.

The objective in every case is the same: to improve the way the project understands itself so that better decisions can be made earlier.

We begin with understanding

Before suggesting solutions we seek to understand how the project was intended to operate, how it is actually operating and why those two positions differ.

We take a systems view

Commercial, planning, operational and contractual issues are connected. We look for the relationships between them rather than treating each discipline in isolation.

We are practical over theoretical

Every recommendation is grounded in what works in the field. We are equally comfortable challenging technology as recommending it — the tool is always secondary to understanding the problem.

Areas of expertise

Each engagement is different. The following reflects the areas where Henderson Commercial Services has direct, sustained experience on major infrastructure projects.

Commercial Management

Contract administration, cost management, payment applications, final accounts. Understanding the commercial position of a project — not just reporting it.

Change Management & Claims

Compensation event assessment, time impact analysis, EOT claims and dispute avoidance. Programme-based, evidence-led, and structured around the contractual requirements.

Programme Analysis

Making programme information accessible to non-planners. Critical path interpretation, delay analysis, and linking programme data to commercial and operational decisions.

Earthworks & Productivity

Earthworks cost modelling, production analysis and productivity measurement. Understanding how work is actually being delivered against how it was priced.

Systems Thinking & Process

Identifying where information becomes disconnected and improving the processes that support decision making. Not management theory — practical project systems design.

Technology Integration

Helping project teams get genuine value from digital tools — including our own Neartime Reporting products — rather than adding technology for its own sake.

Start with the problem

We work best when there is a genuine challenge to understand. If you have one, get in touch and we will start there.

Get in Touch